What
is txtCode Feedback?
 txtCode
Feedback is
a revolutionary Customer Feedback Service that enables Australian
companies to collect
essential feedback from the nation’s 12 million consumers –
using text messaging from their mobile phones.
txtCode
Feedback Customer
Feedback Service converts the consumer's text messages to email
and then distributes them to your nominated recipients.
txtCode
Feedback can help you:
- Capture more
customer feedback than traditional methods alone.
- Monitor and
categorise valuable customer feedback automatically, as you
receive it.
- Increase the
effectiveness of your marketing campaigns by identifying
positive and negative trends in your business.
- Improve customer
satisfaction by identifying and eliminating negative
behaviours within your company.
- Improve staff
performance by recognising and rewarding your high
performing staff, as identified by your customers.
- Improve customer
loyalty by empowering them.
- Improve consumer
perception as well as market perception of your company by
responding to customer feedback immediately.
- Review and act
on customer improvement suggestions faster than ever before.
- Retain loyal
customers by finding out what they really want.
- Plus...you
customise how you want your customer feedback to be
distributed to your managers.
…and
all this at no extra effort to you!
PATENT
PENDING:
The SMS
Feedback Pty Ltd business model is protected by a Pending International Patent which secures the process.
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