SMS Feedback | Empowering Australian Companies and Consumers by Providing New and Effective Communication Solutions

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What is txtCode Feedback?
How does txtCode Feedback Work?
txtCode Feedback Demo
Why use txtCode Feedback
Getting started with txtCode Feedback
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txtCode Feedback | Customer Feedback Service
txtCode Campaign | Make your marketing materials interactive with text messaging
txtCode Real Estate | Improved Sales for Real Estate Professionals

 


How txtCode Feedback Works:

It couldn't be easier - all you do is open your email and read your customer's feedback. That's because we've done all the work!

1We create some advertising material for you. We'll print posters and flyers SMS Feedback Brochuresfor the venues (stores, offices etc) from which you'd like to collect customer feedback.

2 Your clients/customers read your poster or pick up a flyer and are encouraged to provide feedback that may include:

  • A suggestion
  • A complaint
  • Complimentary (or negative) commentary on one of your products or service staff 

3Your customer responds by texting the feedback to you immediately - which is when they are feeling most effected by their experience, and the point at which they are most likely to respond.

4The text message is relayed to the SMS Feedback servers where it is converted to an email and sent directly to the email address or addresses you have provided.

5It is automatically sorted and filed into a pre-selected category to enable easy feedback analysis. You may even elect categories for individual staff members or products in order to view their performance at a glance.


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13text - Your customers can connect with you by using easy-to-remember keywords. Nothing is easier!
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txtCode Feedback - Customer feedback service - for feedback from Australian consumers. 
txtCode Campaign - Showcasing products and services via interactive marketing.
txtCode Real Estate
- Real estate marketing in Australia - Sell properties faster.

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