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2TalkClick is a great way for your Web
visitors to talk to you while they are visiting your Web site - and the call
costs them nothing!
They simply click on your "Request a Call" icon and enter their phone number. In
a few moments their phone rings and they are connected to a representative from
your company.
Click on the icon below
to find out how it works.

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2TalkClick is a
consumer-to-business application that increases customer
interaction and sales opportunities via your Web site or
email news letters.
How do I sign up for 2TalkClick?
Complete the
brief form at the bottom of the page and one of our
representatives will contact you, or, during Australian
east coast business hours, click on the "Request a Call"
icon above.
Is 2TalkClick easy to install or set up?
Yes, your web
developer will be able to set it up in minutes. We will
provide you with a line of code to paste into your Web
site.
Do I need to purchase software?
No. There is no
need for any new hardware or software.
Does 2TalkClick work for international Web visitors?
Yes, and you
can choose the countries from which you'd like to
receive calls. Web visitors from countries not on your
list will receive a message saying that 2TalkClick is
not available in their location.
Can I select the countries or states that I would like
to receive calls from?
Yes, you can
control your geographical locations from the 2TalkClick
Online Administration Console.
What happens if a Web visitor tries to call after
business hours?
You can set a
message that tells Web visitors that you are currently
not accepting live calls and offer the visitor email or
voicemail option instead.
What does the 2TalkClick interface look like?
You can
customise 2TalkClick to match the look of your Web site,
e-newsletter, or the Internet marketing application you
are applying it to.
Does 2TalkClick offer IT support?
Yes, support is
available 24/7.
What does it cost to get started with 2TalkClick?
Answer..
Will I be able to monitor call records?
Yes, in great
detail. You will be able to log in to your Online
Administration Console and view the number of calls,
dates, times, call duration, the number your visitor
called from, and the city they called from.
Are there any personal security risks with 2TalkClick?
No, 2TalkClick
does not require the transfer of any personal
information online. Once your Web visitor has sent you a
phone number, the rest of the transaction takes place
over the phone.
What security and redundancy do you provide?
Our voice
servers are industrial carrier grade with dual hot swap
power and discs in RAID configuration. The servers are
located within a 7 X 24 manned network management centre
which has dual feeds for mains power with a 12-hour
generator backup. Multi-redundant air-conditioning
systems and Laser VESDS (very early smoke detection
system) monitor our air space and equipment.
How much do calls cost?
This is the best part - 2TalkClick is one of the most
cost effective marketing tools available on the Internet
today. SMS Feedback has a variety of packages to suit
different business types. Please contact us and one of
our Sales Representatives will help you select the most
economical package for your business!
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Benefits of 2TalkClick:
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Improved customer interaction.
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Increased leads.
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Measure ROI in real time.
- Know
which internet marketing efforts are working best.
- Low
costs.
- Retain
more Web visitors.
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