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Keywords and how to choose the best ones for your company
 Click here for advice on choosing your keywords.

Keywords are the words that your customers will enter on their mobile phones in order to contact you when they do not know your phone number. 

There are two types of keywords:

 Branded keywords  Premium keywords

Branded keywords are company-specific brand names, words that only your company would use. e.g.: IBM, Avis, Qantas, Virgin.

What you get:
1. The rights to the use of the Branded keyword word.

2. Access to an online Reporting Module.

3. Access to an online Administration Module.

4. Access to our support team 7 days a week.

5. License fee is included with the package.

Premium keywords are industry-specific words, words that you can purchase in addition to the name of your company. e.g.: Accommodation, Hotel, Travel, Taxi, Flights, Copier, Loan, Mortgage.

What you get:
1. The rights to the use of the Premium keyword word.

2. Access to an online Reporting Module.

3. Access to an online Administration Module.

4. Access to our support team 7 days a week.

5. License fee is included with the package.

More than one keyword? If you have more than one keyword, a master account will contain the total number of minutes for all keywords. Each time minutes are used from any of the keywords, the minutes used will be deducted from your master account. This master account will be the single top up point for all keywords.

Choosing your keywords:

Choosing a keyword is similar to choosing a domain name for a web site - you want it to be easy to remember. You can also choose more than one. For example, if your business is a chain of luxury hotels called "LeLux", you'll want to purchase the Branded keyword "lelux". But you may also want to purchase the Premium keywords "hotel" and "accommodation". Or you may elect to target major cities and choose "sydneyhotel" and "brisbanehotel".

Remember that while other companies cannot purchase your name, Premium keywords like "hotel" are available to anyone and may get snapped up fast, just as popular domain names are quick to go.

Still have questions about 13text? See our FAQs Page.

Disclaimer:
All Branded and Premium words will only be allocated by SMS Feedback to an applicant/company when the applicant/company agrees to and accepts the SMS Feedback Terms & Conditions. SMS Feedback has the right, at its discretion, to withdraw the use of any Branded or Premium keyword with or without notice and without any form of recourse to SMS Feedback. 

 

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The 13text application is a product of SMS Feedback Pty Ltd. 
It was conceived, created and developed by SMS Feedback Pty Ltd 
International Patent Pending.

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